Terms and Conditions

Last Updated: May 4, 2025

Welcome to www.handsonobm.com (the “Website”), operated by Hands On OBM (“we,” “us,” or “our”). By accessing or using our Website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, please do not use the Website.

You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal and informational purposes, subject to these Terms. You agree not to:

• Use the Website for any illegal or unauthorized purpose.
• Attempt to gain unauthorized access to our systems or networks.
• Copy, distribute, or modify any content from the Website without our prior written consent.
• Interfere with the Website’s functionality or security.

Hands On OBM provides online business management and virtual assistant services tailored primarily for ADHD entrepreneurs. Our services include, but are not limited to:

• Project Management: Organizing tasks, setting timelines, and tracking progress to ensure business projects stay on track.
• Administrative Support: Managing emails, scheduling appointments, and handling data entry to streamline operations.
• Systems Optimization: Creating and implementing efficient workflows using tools like Asana, Trello, or Notion.
• Strategic Planning Support: Assisting with goal-setting, prioritizing tasks, and breaking down complex projects into manageable steps.

All services are delivered virtually via email, video calls, or project management platforms. Service packages vary in scope and are customized based on client needs, with details provided during consultation. While our clients are primarily located in the United States, the Website and services are accessible globally, subject to applicable laws.

We reserve the right to modify or discontinue any service at any time without prior notice. Service engagement is subject to availability and our acceptance.

All prices for our services are listed in United States Dollars (USD). Prices are clearly displayed during the consultation and checkout process, and invoices will reflect charges in USD. For international clients, payments are processed in USD, and any currency conversion fees are the responsibility of the client.

All content on the Website, including text, graphics, logos, and materials, is owned by Hands On OBM or its licensors and is protected by copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.

Your use of the Website is governed by our Privacy Policy, available at www.handsonobm.com/privacy-policy. The Privacy Policy outlines how we collect, use, store, and protect your personal information, including compliance with applicable data protection laws such as GDPR and CCPA. Please review it to understand our practices.

Refunds are available within 7 days of service commencement, provided no significant work has been delivered. Requests must be submitted in writing to services@handsonobm.com. Refunds are processed within 14 business days.

Services are delivered virtually within agreed timelines, typically within 1–4 weeks depending on the service package. Timelines are confirmed during consultation. Delays due to client unresponsiveness may extend delivery times.

Clients may cancel services with 30 days’ written notice before the next billing cycle for ongoing services.  Cancellations must be sent to services@handsonobm.com.

As our services are virtual and non-tangible, returns are not applicable. Concerns about service quality should be addressed via our contact methods for resolution.

Our services are subject to U.S. laws and regulations, including export controls. We do not provide services to individuals or entities in countries subject to U.S. sanctions or embargoes, as determined by the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC). Clients are responsible for ensuring compliance with local laws in their jurisdiction.

Our Website uses HTTPS encryption to ensure secure browsing. All payment information is processed through Stripe, a PCI-compliant payment processor, ensuring that your payment details are handled securely and never stored on our servers. We adhere to Payment Card Industry Data Security Standards (PCI DSS) to protect your financial information. For more details on Stripe’s security practices, visit stripe.com/docs/security.

We accept payments via major credit and debit cards, including Visa, Mastercard, American Express, and Discover. The logos of accepted cards are displayed on our checkout page to ensure a seamless payment experience.

Any promotions, discounts, or trial offers will be clearly outlined on the Website or during consultation. Terms, such as eligibility, duration, and limitations, will be disclosed at the time of offer. For example, introductory discounts may apply only to new clients and cannot be combined with other offers. If no promotions are active, this section does not apply.

The Website and our services are provided “as is” without warranties of any kind, express or implied. We do not guarantee:

• Specific business outcomes, financial success, or performance improvements from our services.
• That the Website will be error-free, secure, or uninterrupted.

Our services are designed to support ADHD entrepreneurs, but results depend on individual circumstances, and we cannot guarantee specific outcomes tailored to your needs.

To the fullest extent permitted by law, Hands On OBM shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or services, including but not limited to lost profits, business interruption, or loss of data.

These Terms are governed by the laws of the State of Delaware, United States. Any disputes arising from these Terms shall be resolved in the courts of Delaware.

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the Website after changes constitutes your acceptance of the new Terms.

If you have questions about these Terms or our services, please contact us at:

Hands On OBM
Address: 1008 Ryebrook Road, Reading, PA USA
Email: services@handsonobm.com
Live Chat: Available on our Website at www.handsonobm.com during business hours (Monday–Friday, 9 AM–5 PM EST).